Carretera Fed. 307 Desde Chetumal A Puerto Juarez.,
Xcaret Park,
Mexico,
77710,
Quintana Roo
-
Next to Xcaret Park
Great
8.3
8.1
/10
4.5
/5
Loved by Occidental At Xcaret Destination Hotel guests
Friendly staff
Royal rooms
Delicious meals
Beautiful location
Amazing wildlife
"The location is absolutely stunning, specially if you are visiting Xcaret, it has it's own entrance to the park."
Paula from United Kingdom
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"Very cool location next to the park, saw animals walking around the resort daily, nice to be immersed in the trees and rock paths and not a concrete resort."
Michelle from United States
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"I booked a Royal level suite and the unlimited basic entrance to Xcaret Park next door."
Jennifer
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Location
Occidental at Xcaret Destination is situated next to Xcaret Eco-Archeological Park, offering unparalleled access to over 40 attractions. The hotel is approximately 63.2 km from Cancun International Airport and just 3 km from Playa del Carmen. This unique location allows guests to explore significant natural wonders and archeological sites without traveling far.
Unlimited Xcaret Xperience
Guests enjoy the Unlimited Xcaret Xperience package, which provides unlimited access to Xcaret Park throughout their stay. This package includes admission to cultural exhibits, natural pools, and diverse wildlife experiences. The hotel offers exclusive access to experiences not available to the general public, enhancing each guest's visit.
Accommodations
Occidental at Xcaret Destination offers 765 rooms and suites, each designed to enhance the stay experience for families or groups. Accommodations include private balconies or terraces surrounded by lush gardens, with Royal Level rooms providing additional exclusive amenities. The hotel categorizes rooms by amenities such as hydromassage bathtubs or daily stocked minibars.
Dining
With 11 restaurants and bars, the hotel offers a variety of dining options to suit every palate, including a la carte and buffet meals. Guests can savor cuisines such as Mexican, Italian, Asian, and Tex-Mex, ensuring diverse culinary experiences. Accessible 24/7, the all-inclusive approach allows guests to enjoy continuous dining and drinking options throughout the resort.
Activities and Entertainment
The hotel's facilities include five freshwater pools, a saltwater pool exclusive to adults, and a private bay with soft white sand. Guests have access to organized sports, such as tennis and archery, as well as various activities for children and teens. The resort also features a kids' club, offering supervised activities and events tailored for younger guests.
Highlights
Location: Adjacent to Xcaret Eco-Archeological Park
Accommodations: 765 rooms with private balconies
Dining: 11 diverse restaurants and bars
Activities: Private bay with soft white sand
“The proximity to Xcaret Park is a major perk, granting unlimited access and blending cultural exploration with resort relaxation. I found the commitment to natural surroundings especially appealing, with wildlife sightings and eco-conscious design creating an immersive experience. For families and those seeking a mix of adventure and all-inclusive ease, it's a solid base.”
James DavidEditor-in-Chief at Toresort
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Select your room type
Occidental At Xcaret Destination Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Concierge
2 persons
345 sq. feet
2 Double beds
Shower
Coffee machine
room details
Deluxe Room
2 persons
345 sq. feet
2 Double beds
Shower
Coffee machine
room details
Royal Level Luxury
2 persons
435 sq. feet
2 Double beds
Shower
Coffee machine
room details
Royal Level Suite
2 persons
970 sq. feet
1 King-size bed
Shower
Coffee machine
room details
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Facilities
Occidental At Xcaret Destination Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.4/10Review score
General
Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Snorkelling
Tennis court
Billiard tables
Darts
Table tennis
Mini golf
Archery
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Full body massage
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Occidental At Xcaret Destination presents a rich tapestry of dining options, featuring Mexican delights, international flavors, and unique culinary styles that invite guests to indulge and explore. With 11 restaurants, including à la carte and buffet experiences, there is something special for every palate and occasion.
Le Buffet
International buffet
Ambiance
Family-friendly environment with an expansive dining area.
Key Offerings
A variety of dishes crafted with local and international flavors, perfect for any meal of the day.
Reservation
no
07:00 - 22:00 daily
Restaurante Los Olivos
Italian
Ambiance
Warm and inviting, suitable for family gatherings.
Key Offerings
Delight in traditional Italian favorites, crafted with a personal touch, creating a cozy dining experience.
Reservation
recommended
18:00 - 22:00 daily
Restaurante La Hacienda
Mexican
Ambiance
Casual and vibrant, reflecting the lively culture of Mexico.
Key Offerings
Authentic Mexican dishes that showcase rich flavors, perfect for an evening flavor journey.
Reservation
recommended
18:00 - 22:00 daily
Restaurante El Pescador
Seafood
Ambiance
Relaxed setting that evokes the essence of coastal dining.
Key Offerings
Freshly caught seafood, prepared in a way that honors traditional recipes and tastes.
Reservation
recommended
18:00 - 22:00 daily
Restaurante D'Oriental
Chinese, Japanese, Thai
Ambiance
Contemporary design with an inviting atmosphere.
Key Offerings
A selection of Asian-inspired dishes that blend various cooking traditions into delightful meals.
Reservation
recommended
18:00 - 22:00 daily
Restaurante Steak House
Steakhouse
Ambiance
Family-friendly, with a cozy and comfortable feel perfect for steak lovers.
Key Offerings
Succulent cuts of meat cooked to perfection, accompanied by hearty sides.
Reservation
recommended
18:00 - 22:00 daily
Restaurante La Piazza
Pizza
Ambiance
Casual and laid-back, ideal for a quick bite or late-night snack.
Key Offerings
A variety of freshly baked pizzas served late into the night, perfect for a midnight craving.
Reservation
no
18:00 - 06:00 daily
Restaurante Pacos Tacos
Mexican
Ambiance
Casual and friendly, designed for easygoing dining with loved ones.
Key Offerings
Tasty tacos with diverse fillings, served in a fun, laid-back atmosphere.
Reservation
no
18:00 - 02:00 daily
Club de Playa
International
Ambiance
Seaside dining setup, family-friendly atmosphere perfect for relaxing meals.
Key Offerings
An array of light and satisfying options, ideal for breakfast or a leisurely lunch by the water.
Reservation
no
07:00 - 16:00 daily
Occidental At Xcaret Destination Hotel Location
Carretera Fed. 307 Desde Chetumal A Puerto Juarez.,
Xcaret Park,
Mexico,
77710,
Quintana Roo
Map view
Carretera Fed. 307 Desde Chetumal A Puerto Juarez.,
Xcaret Park,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Xcaret
1.3
mi
Amusement Park
Xplor Park
4800 ft
Park
Xenses
4300 ft
Amusement Park
Delphinus Riviera Maya
2000 ft
Landmark
Emotions Native Park
1.0
mi
Landmark
Fun Fitness Globetrotters
2.1
mi
Landmark
Playacar Golf Club
2.2
mi
Landmark
Cenote Calavera
2.6
mi
Beach
Playacar Beach
2.6
mi
Mall
City Club
2.6
mi
Landmark
Hard Rock Campo de Golf
2.6
mi
Mall
Starbucks
2.7
mi
Park
Xel-Ha Park
2.8
mi
Landmark
Casa Tzutuhil
3.1
mi
Landmark
Playa del Carmen Archeological Site
3.0
mi
Landmark
Xaman Ha Aviary
3.1
mi
Landmark
Zona Arqueologica Playa del Carmen
3.4
mi
Landmark
Quinta Avenida
4.1
mi
Landmark
La Sirena's Fine Mexican Handcrafts
3.7
mi
Landmark
Corazon de Mexico
3.7
mi
Landmark
Galeria de Arte 5ta Avenida
3.8
mi
Landmark
Sun Jaguar
3.9
mi
Museum
Museo Frida Kahlo Playa Del Carmen
4.0
mi
Museum
3D Museum of Wonders
4.0
mi
Landmark
Gaston Charo Art Gallery Playa del Carmen
4.0
mi
Church
Nuestra Senora del Carmen Catholic Church
4.1
mi
Landmark
Arte en Playa
4.3
mi
Landmark
Ambarte
4.3
mi
Cave
Rio Secreto
33.2
mi
Nearby
Carretera Federal Cancun - Chetumal
Delphinus Xcaret
300 ft
Restaurants
Xin Gao
3100 ft
Carretera Chetumal-Puerto Juarez Km 282 Inside Hotel Xcaret
Explore Xcaret Park
Explore Local Attractions
Top Attractions
Activities
Dining
Entertainment
Xcaret
25 minutes' walk
Eco-archaeological park featuring natural beauty, cultural performances, and biodiversity. Offers unique experiences and guided tours.
Xplor Park
18 minutes' walk
Adventure park with zip-lining, amphibious vehicles, and underground rivers. Perfect for thrill-seekers of all ages.
Delphinus Riviera Maya
10 minutes' walk
Interactive dolphin experiences in a natural lagoon setting. Great educational opportunities for families.
Xenses
16 minutes' walk
Sensory park with unique attractions that engage sight, sound, and touch. Ideal for a fun and quirky adventure.
Snorkeling at Delphinus
10 minutes' walk
Snorkeling with dolphins in a beautiful lagoon. A thrilling experience for animal lovers and adventurers alike.
Relaxation at Xcaret Spa
25 minutes' walk
Serene spa offering a variety of treatments. Perfect for relaxation after adventurous days exploring the region.
Cenote Calavera Tour
45 minutes' drive
A captivating tour of Cenote Calavera, offering swimming and snorkeling opportunities in a stunning natural setting.
Xin Gao
12 minutes' walk
Charming Asian fusion restaurant featuring sushi and innovative dishes. Casual atmosphere with vegetarian options available.
La Casa de la Cerveza
18 minutes' drive
Local craft beer destination with a lively atmosphere. Offers a range of beers and delicious pub fare.
El Mercado
10 minutes' drive
Authentic Mexican market serving street food. Great place to try local specialties and mingle with locals.
Xcaret Night Show
25 minutes' walk
Vibrant night show featuring performances that showcase Mexican culture. Family-friendly and unforgettable experience.
L'Ambassade
10 minutes' drive
Trendy bar with live music and a great cocktail selection. Perfect for a night out or relaxing after dinner.
Coco Bongo
10 minutes' drive
Famous venue known for spectacular performances. Ideal for those looking to enjoy a high-energy nightlife experience.
Getting around
City Centre
Xcaret Park10 min
·
3.9
mi
Airports
Playa Del Carmen, Quintana Roo (PCM)12 min
·
4.8
mi
Cancun International Airport (CUN)96 min
·
39.5
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel Occidental At Xcaret Destination serves a full breakfast for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
589
Former name
Occidental Grand Xcaret
Reviews and Ratings
Feedback about Occidental At Xcaret Destination Hotel from previous guests about their experience
Review score
Based on 2758 verified reviews
8.2/10
Great
76%
Recommend
Breakfast
8.2/10
Cleanliness
8.5/10
Comfort
8.5/10
Facilities
8.4/10
Free Wi-Fi
8.3/10
Location
8.9/10
Paid Wi-Fi
6.7/10
Staff
8.3/10
Value for money
8.0/10
Pros
Xcaret proximity
Fresh fruit
Reusable cups
Cons
Rude staff
Guest reviews
based on 1384 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Occidental At Xcaret Destination
Can you elaborate on the meal options available, including lunch and dinner choices and the alcoholic beverages provided?
15 November 2024
The All Inclusive Program at Occidental At Xcaret Destination encompasses unlimited meals, snacks, and drinks across 11 restaurants, including 5 à la carte options. Additionally, there are 10 bars, including one at the Disco for your entertainment. Guests can enjoy a diverse range of dining options and delicious cocktails throughout their stay.
Is access to Xcaret Park included in the reservation, or is it an additional charge?
5 December 2024
Access to Xcaret Park is not included in the standard package. However, guests can opt for the Unlimited Xcaret Experience package, which offers unlimited access for an additional fee.
Is there a beach directly connected to the property, or will transportation be necessary to reach one?
20 January 2025
There is a constructed private beach on the property designed for guest enjoyment and safety, allowing access without the need for additional transportation.
Do you provide transportation from the airport to the hotel and to nearby parks?
10 February 2025
Transport from the airport is available for an extra charge. There is also taxi service for transportation to nearby parks for your convenience.
What is the cost of the Unlimited Xcaret Access if staying at Occidental At Xcaret?
28 March 2025
The Unlimited Access to Xcaret Park costs $220 USD for adults and $110 USD for minors aged 5 to 11. Children under 4 can enter for free.
For guests with food allergies, can the on-site restaurants accommodate such needs?
14 April 2025
Yes, the restaurants are equipped to handle food allergies. Guests are encouraged to inform the staff about their specific dietary needs to ensure safe dining.
Could you clarify the internet access fees and whether it is available in guest rooms?
30 May 2025
Wi-Fi access is available throughout the resort, including in guest rooms, at a cost of $12 USD for 1 day, $25 USD for 3 days, or $45 USD for 7 days. Charges are per device.
What types of entertainment options are available for children at the resort?
11 June 2025
The resort features a Kids Club for children aged 4 to 12, offering supervised activities to keep young guests entertained throughout their stay.
If one wishes to upgrade to the Royal Level package, how can that be arranged?
25 July 2025
Upgrades to the Royal Level package can be requested at check-in, subject to availability. It's advisable to inquire about this option when arriving at the hotel.
Is there a spa available on the property for wellness and relaxation services?
8 August 2025
Yes, there is a spa available at the resort, offering a range of wellness and relaxation treatments designed to enhance your experience during your stay.
