> Occidental At Xcaret | Unlimited Park Access * From $150

Occidental At Xcaret Destination Hotel Xcaret Park Amenities photo

Occidental At Xcaret Destination Hotel Xcaret Park Room photo

Key details

About the Resort

Carretera Federal Chetumal- Puerto Juarez Km 282, 307, Xcaret Park, 77710

Next to Xcaret Park

Great

8.2

8.1

/10

4.5

Loved by Occidental At Xcaret Destination guests

Friendly staff

Royal rooms

Delicious meals

Beautiful location

Amazing wildlife

"The location is absolutely stunning, specially if you are visiting Xcaret, it has it's own entrance to the park."

Paula from United Kingdom

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"Very cool location next to the park, saw animals walking around the resort daily, nice to be immersed in the trees and rock paths and not a concrete resort."

Michelle from United States

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"I booked a Royal level suite and the unlimited basic entrance to Xcaret Park next door."

Jennifer

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5-star all-inclusive haven next to Xcaret Park

Location

Occidental at Xcaret Destination is set in Playa del Carmen, adjacent to the renowned Xcaret Eco-Archaeological Park. This prime location allows guests to experience over 40 cultural attractions and exhibitions about Mexican arts and traditions, just steps away from the resort. Additionally, it is a short drive from Playa del Carmen and the cenotes of the region.

Amenities

The hotel boasts 765 rooms, featuring balconies or terraces overlooking lush jungle gardens. Outdoor activities are plentiful with five freshwater pools, a saltwater pool exclusively for adults, and a private beach area with soft white sand. Guests enjoy a diverse culinary experience with 11 restaurants and 11 bars, accommodating every taste.

Location

Exclusive to hotel guests, the Unlimited Xcaret Xperience package provides unlimited access to Xcaret Park throughout their stay. Visitors can enjoy various attractions, including butterfly farms, snorkeling in natural pools, and cultural shows. This package enhances the all-inclusive experience by combining resort activities with park adventures.

Family-Friendly

Occidental at Xcaret Destination caters to families with specialized programs and activities for children. The hotel offers a kids club, ensuring a fun and engaging environment for younger guests while parents can enjoy other amenities. With spacious rooms accommodating families and direct access to exciting attractions, it is a well-suited option for all ages.

Wellness

The hotel provides a comprehensive wellness experience with a range of spa treatments inspired by ancient Mayan traditions. Guests can unwind in massage palapas surrounded by nature, featuring various wellness services. This focus on holistic health aligns with the tranquil natural setting of the resort.

Highlights

Location: Adjacent to Xcaret Eco-Archaeological Park

Amenities: 765 rooms with balcony options

Dining: 11 bars and restaurants available

Unlimited Access: Unlimited Xcaret Xperience package

Family-Friendly: Kids club and family accommodations

Wellness: Spa treatments inspired by Mayan traditions

“The proximity to Xcaret Park is a major perk, granting unlimited access and blending cultural exploration with resort relaxation. I found the commitment to natural surroundings especially appealing, with wildlife sightings and eco-conscious design creating an immersive experience. For families and those seeking a mix of adventure and all-inclusive ease, it's a solid base.”

Emma JohnsonEditor-in-Chief at Toresort

Location: Great

8.8/10Review score

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Highlights from guests

DiningFoodie Paradise!

The included restaurant dinner was excellent! Mayan coffee is a must-try, a true culinary delight!

Isabelle from France

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Children's AmenitiesFun For All!

My kids loved exploring, there are so many things to do, all within the hotel grounds.

David from Canada

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Room FeaturesComfy dream!

The beds are extremely comfortable, the linens are so soft, planning to order some!

Mia from United States

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Spa & LeisureWildlife Abundant

The property features an adult-only ocean pool where you can swim with the fish.

Kenji from Japan

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Select your room type

Occidental At Xcaret Destination offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room
2 persons
345 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Deluxe Concierge
2 persons
345 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Royal Level Luxury
2 persons
435 sq. feet
2 Double beds
Air conditioning
Balcony
room details

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Price and Room Availability Calendar

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Facilities

Occidental At Xcaret Destination offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.4/10Review score

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Snorkelling
Tennis court
Billiard tables
Darts
Table tennis
Mini golf
Archery

Guest Parking

Private parking is possible on site for free.

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

All inclusive
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Full body massage

Room features

Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Occidental At Xcaret Destination presents a rich tapestry of dining options, featuring Mexican delights, international flavors, and unique culinary styles that invite guests to indulge and explore. With 11 restaurants, including à la carte and buffet experiences, there is something special for every palate and occasion.

Occidental At Xcaret Destination Hotel Xcaret Park Restaurant photo

Carretera Federal Chetumal- Puerto Juarez Km 282, 307, Xcaret Park, 77710

Map view

City landmarks

Landmark

Xcaret

1.3 mi

Amusement Park

Xplor Park

4800 ft

Park

Xenses

4300 ft

Amusement Park

Delphinus Riviera Maya

2300 ft

Landmark

Emotions Native Park

5100 ft

Landmark

Fun Fitness Globetrotters

2.1 mi

Landmark

Playacar Golf Club

2.1 mi

Landmark

Cenote Calavera

2.6 mi

Beach

Playacar Beach

2.5 mi

Mall

City Club

2.6 mi

Landmark

Hard Rock Campo de Golf

2.6 mi

Mall

Starbucks

2.6 mi

Park

Xel-Ha Park

2.7 mi

Landmark

Casa Tzutuhil

3.0 mi

Landmark

Playa del Carmen Archeological Site

3.0 mi

Landmark

Xaman Ha Aviary

3.0 mi

Landmark

Zona Arqueologica Playa del Carmen

3.3 mi

Landmark

Quinta Avenida

4.0 mi

Landmark

Corazon de Mexico

3.7 mi

Landmark

La Sirena's Fine Mexican Handcrafts

3.7 mi

Landmark

Galeria de Arte 5ta Avenida

3.8 mi

Landmark

Sun Jaguar

3.8 mi

Museum

Museo Frida Kahlo Playa Del Carmen

4.0 mi

Museum

3D Museum of Wonders

4.0 mi

Landmark

Gaston Charo Art Gallery Playa del Carmen

3.9 mi

Church

Nuestra Senora del Carmen Catholic Church

4.1 mi

Landmark

Arte en Playa

4.3 mi

Landmark

Ambarte

4.3 mi

Cave

Rio Secreto

33.2 mi

Nearby

Carretera Federal Cancun - Chetumal

Delphinus Xcaret

300 ft

Restaurants

Xin Gao

3100 ft

Carretera Chetumal-Puerto Juarez Km 282 Inside Hotel Xcaret

Explore Xcaret Park

Explore Local Attractions

Xcaret

25 minutes' walk

Eco-archaeological park featuring natural beauty, cultural performances, and biodiversity. Offers unique experiences and guided tours.

Xplor Park

18 minutes' walk

Adventure park with zip-lining, amphibious vehicles, and underground rivers. Perfect for thrill-seekers of all ages.

Delphinus Riviera Maya

10 minutes' walk

Interactive dolphin experiences in a natural lagoon setting. Great educational opportunities for families.

Xenses

16 minutes' walk

Sensory park with unique attractions that engage sight, sound, and touch. Ideal for a fun and quirky adventure.

Snorkeling at Delphinus

10 minutes' walk

Snorkeling with dolphins in a beautiful lagoon. A thrilling experience for animal lovers and adventurers alike.

Relaxation at Xcaret Spa

25 minutes' walk

Serene spa offering a variety of treatments. Perfect for relaxation after adventurous days exploring the region.

Cenote Calavera Tour

45 minutes' drive

A captivating tour of Cenote Calavera, offering swimming and snorkeling opportunities in a stunning natural setting.

Xin Gao

12 minutes' walk

Charming Asian fusion restaurant featuring sushi and innovative dishes. Casual atmosphere with vegetarian options available.

La Casa de la Cerveza

18 minutes' drive

Local craft beer destination with a lively atmosphere. Offers a range of beers and delicious pub fare.

El Mercado

10 minutes' drive

Authentic Mexican market serving street food. Great place to try local specialties and mingle with locals.

Xcaret Night Show

25 minutes' walk

Vibrant night show featuring performances that showcase Mexican culture. Family-friendly and unforgettable experience.

L'Ambassade

10 minutes' drive

Trendy bar with live music and a great cocktail selection. Perfect for a night out or relaxing after dinner.

Coco Bongo

10 minutes' drive

Famous venue known for spectacular performances. Ideal for those looking to enjoy a high-energy nightlife experience.

Getting around

City Centre
Xcaret Park 3 min · 700 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 12 min · 4.8 mi
Cozumel (CZM) 46 min · 18.8 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

Spanish

Number of rooms:

589

Former name

Occidental Grand Xcaret

Reviews and Ratings

Feedback about Occidental At Xcaret Destination from previous guests about their experience

Review summary

Based on recent reviews

At Occidental at Xcaret Destination, guests often appreciate the beautiful jungle setting, where wildlife roams freely throughout the property. The hotel's location provides convenient access to Xcaret Park, sometimes just a short walk away via a private path, making it ideal for park enthusiasts. The spacious rooms provide comfort, with some guests in Royal Club enjoying suites with ocean views; however, a few have mentioned that the check-in process can be lengthy. Many relish the diverse culinary offerings, especially the fresh omelet station at breakfast.

Review score

Based on 1 verified review

8.8 /10

Great

100%

Recommend

Location

8.8/10

Cleanliness

8.5/10

Free Wi-Fi

7.7/10

Value for money

8.0/10

Pros

Xcaret proximity

Fresh fruit

Reusable cups

Cons

Rude staff

wilfred from united kingdom

Family with children

junior suite

4 nights in November 2025

Reviewed: November 26, 2025

8.8/10

solid stay near xcaret!

resort location food choice snorkeling area

The resort location was a plus. i really liked the closeness to xcaret park and xplor. They were about a 5 minute walk or drive. the food provided many choices and i enjoyed trying different things. i especially liked the snorkeling area, it was fun and easy to get to.

The check in process took a very long time. it took almost two hours to finalize, frustrating. it created a slow start to our vacation. We wanted to settle in faster.

Dining

9/10

The restaurants had varied options. There were buffets plus a la carte choices, it was easy to find something interesting. the steak house and oriental restaurants were highlights. The pizza was also quite good.

Service

8/10

The staff was friendly, i noticed especially at the restaurants and bars. the pool area was well-kept, and the servers always seemed happy to bring drinks quickly. staff were very nice. They always had a smile.

Rooms

9/10

the room was comfortable with nice pillows, the bed was also comfortable. the room was cleaned daily and stocked with fresh towels. i noticed the cleaning staff did a great job.

Location

9/10

the hotel grounds included nature and animals, and many animals roamed freely around the hotel. the hotel is surrounded by beautiful trees and lush greenery, it was refreshing. the vegetation gave a tranquil vibe

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Questions of the users

About Occidental At Xcaret Destination

Can you elaborate on the meal options available, including lunch and dinner choices and the alcoholic beverages provided?

15 November 2024

The All Inclusive Program at Occidental At Xcaret Destination encompasses unlimited meals, snacks, and drinks across 11 restaurants, including 5 à la carte options. Additionally, there are 10 bars, including one at the Disco for your entertainment. Guests can enjoy a diverse range of dining options and delicious cocktails throughout their stay.

Is access to Xcaret Park included in the reservation, or is it an additional charge?

5 December 2024

Access to Xcaret Park is not included in the standard package. However, guests can opt for the Unlimited Xcaret Experience package, which offers unlimited access for an additional fee.

Is there a beach directly connected to the property, or will transportation be necessary to reach one?

20 January 2025

There is a constructed private beach on the property designed for guest enjoyment and safety, allowing access without the need for additional transportation.

Do you provide transportation from the airport to the hotel and to nearby parks?

10 February 2025

Transport from the airport is available for an extra charge. There is also taxi service for transportation to nearby parks for your convenience.

What is the cost of the Unlimited Xcaret Access if staying at Occidental At Xcaret?

28 March 2025

The Unlimited Access to Xcaret Park costs $220 USD for adults and $110 USD for minors aged 5 to 11. Children under 4 can enter for free.

For guests with food allergies, can the on-site restaurants accommodate such needs?

14 April 2025

Yes, the restaurants are equipped to handle food allergies. Guests are encouraged to inform the staff about their specific dietary needs to ensure safe dining.

Could you clarify the internet access fees and whether it is available in guest rooms?

30 May 2025

Wi-Fi access is available throughout the resort, including in guest rooms, at a cost of $12 USD for 1 day, $25 USD for 3 days, or $45 USD for 7 days. Charges are per device.

What types of entertainment options are available for children at the resort?

11 June 2025

The resort features a Kids Club for children aged 4 to 12, offering supervised activities to keep young guests entertained throughout their stay.

If one wishes to upgrade to the Royal Level package, how can that be arranged?

25 July 2025

Upgrades to the Royal Level package can be requested at check-in, subject to availability. It's advisable to inquire about this option when arriving at the hotel.

Is there a spa available on the property for wellness and relaxation services?

8 August 2025

Yes, there is a spa available at the resort, offering a range of wellness and relaxation treatments designed to enhance your experience during your stay.